If you are running a SAP Solution Manager 7.1 or 7.2 with a Support Pack below 08, here is important information about the SAP Support Backbone updates that affect SAP Solution Manager capabilities. Please refer to SAP Support Backbone central landin...

If you are a customer who is using Incident/Service Request/Problem with a Request for Change as a follow up that has a different categorization schema, then you will be interested to learn how to get rid of the pesky warning message “Schema X, categ...

Co-authored with marc.r.cyr. One of the topics we are consistently asked by our clients is about changing SAP Standard. How can we change SAP Standard? Are changes supported by SAP?  Would changes be overwritten during an upgrade? As we all know, a ...

SAP Solution Manager 7.2 Insights… If you are a customer currently using SAP Solution Manager 7.1 and planning to upgrade to 7.2, then here a list of tips, tricks and more that I would like to share from managing upgrade projects, including the upgr...

If you are running a SAP Solution Manager 7.1 system, here is some important information about the SAP Maintenance Strategy for SAP Solution Manager 7.1. Please refer to SAP Maintenance Strategy page on SAP Support Portal for a full overview of SAP M...