Hi,This KBA discusses this topic in great detail:3426236 - Monitoring downtimes, outages, and unavailability with SAP Cloud ALMIn short, SAP Cloud ALM Business Service Management can only detect downtimes (either maintenance, or unplanned outages) fo...
Did you try using the "categories" labels that are shown in the "Monitoring" tab when configuring a system in the Integration & Exception Monitoring app? These are on a per-product basis (e.g. SAP S/4HANA has categories that other products do not, an...
The built-in help functionality clarifies what each status means in the Landscape Management app:In short, those statuses represent the interaction between the service/system and SAP Cloud ALM, not the status of the actual service/system itself. To m...
You mentioned an error message, but didn't include a screen shot of it or the text that described the error. We're missing some important context, so it makes responding a little difficult.The "SAP Corporate Group (CCC) S-User" area in the Landscape ...
KBA 3337151 has the full details about this topic. In short, timestamps are stored in the SAP Cloud ALM backend as "raw" UTC values.Some data (and their timestamps) are considered relevant to the operation of SAP Cloud ALM itself, such as the time an...
