former_member220058
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Disclaimer: The aim of this blog post is to provide a better understanding of the Facebook App Review procedure with regard to the integration between Facebook and SAP Cloud for Service (C4S), a solution of SAP Service Cloud portfolio, it is not the ...
  1. 背景  以一个简单的场景为例,用户通过关注相关的公众号,在C4C系统里,创建与该用户相关联的个人客户账号。然后用户可以根据需求通过公众号创建服务请求。管理员可以在C4C系统里回复服务请求,然后回复信息将会推送给用户。 2. 前提条件 在这个集成过程中,需要满足如下前提条件: 你需要自己搭建一个中间服务器用以转接和转发微信服务器和C4C系统的信息。 C4C端需要发布对应的接口 3. 备注 整个集成场景主要是基于SOAP协议的Webservices, 对应的OData s...
Dear experts,About the Priority drop-down list shown on the C4C opportunity document, also the Delivery Priority field on the quote, our customer has their specific list, however we cannot find where the priority code is maintained in C4C, do you hav...
Dear experts,As my Cloud for customer system is not integrated with ERP yet, I would like to know how RMA in SAP Cloud for customer works if it's integrated with SAP ERP? When will a customer return order be created in ERP? When we set the status as ...
Dear experts,In 1502 help document, it said Cloud for Marketing was a separately purchased product from Cloud for Sales, but with 1505, Cloud for Marketing is not separately addressed any more. So from 1505 on, do we still have a seperately purchased...