About Arpitha_Gupta_PV

Arpitha_Gupta_PV

Greetings This post contains steps to implement SAP SuccessFactors Employee Central Service Center feature. What is Employee Central Service Center? Employee Central Service Center is a support solution that provides an interface between empl...

Arpitha_Gupta_PV

Hi Nick, Thank you very much !! Please be informed that you cannot map the preview and prod system to the same sub-account as it requires 1: 1 mapping even though they share the same CPS application. Thanks, Arpitha

Arpitha_Gupta_PV

Hi Dren, I confirm that title of the ticket is not editable from C4C system as well. I suggest you to raise an enhancement request via the customer community portal.

Arpitha_Gupta_PV

Hi Dren, I guess it's editable from C4C system, such that Agent can edit the ticket title accordingly. Thanks, Arpitha

Arpitha_Gupta_PV

Hi dawnrose , ESCS does not work with NS2 platform. Thanks, Arpitha

Arpitha_Gupta_PV

Hi Dren , Looks like you can change the e-mail notification template. Please check with SAP C4C team for the possibility. Thanks, Arpitha

User Statistics

User Activity

SAP SuccessFactors Employee Central Service Center Implementation Sequence

Re: SAP SuccessFactors Employee Central Service Center Implementation Sequence

Re: SAP SuccessFactors Employee Central Service Center Implementation Sequence

Re: SAP SuccessFactors Employee Central Service Center Implementation Sequence

Re: SAP SuccessFactors Employee Central Service Center Implementation Sequence

Re: SAP SuccessFactors Employee Central Service Center Implementation Sequence