former_member201179
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Member since ‎05-25-2004

User Statistics

  • 62 Posts
  • 16 Solutions
  • 2 Kudos given
  • 21 Kudos received

User Activity

An interaction record is created for every interaction in the Interaction Center. An interaction starts with and inbound or outbound contact and ends when the agent presses the ‘End' button. The confirmed account, contact person and registered produc...
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