Hi,
In the help page for Customer Self-Service, I see the application is in maintenance mode. Is the Self-Service functionality moving to another product? If so, what are the plans here?
Link showing the Attention note:
Customer Self-Service | ...
Hi Nivritti,Thanks for the flow, clear now. However, I am not aware of the possibility to create a notification from an SvR. If you can somehow convert the data to generate a Notification (via API, custom program etc), you need to be sure that you ca...
Hi Nivritti,Can you explain your scenario?In S/4HANA Service, the Service Request effectively replaces the PM Notification. So I am interested to know a bit more about the scenario to see if other options are available.Cheers,Dean
Thanks dequan.xu , some very exciting features released enabling a full solution now
On the Service with Advanced Execution - what are the considerations for deciding between this scenario vs the other scenarios (field service and/or in-house rep...
pete.lantharntong An option here may be to use a combination of Custom Fields, Custom Logic and CBO's (Custom Business Objects) to achieve this. I've seen no other extensibility options for this, BADI's nor enhancement spotsGood luck!
Hi Amit,We've configured this already and that process is working fineThe scenario is slightly different for this ask:PR's created without knowing the SvO numbers, the question is then, can we link the PR to the SvO directly in the PR? Edit: as an ex...
