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czanata

Hello, Does anyone made CTI integration between C4C and Genesys Telephony server using CTI client adapter dll? I have a lot of questions and the documentation is not totally clear. How can I make the call to localhost URL ? ...

czanata

Hi experts!I need to create new extension field via Master Template adaptation in production tenant.When i click on "New field" this message was raised.In Cloud Applications Studio, Switch On/Off admin mode was disabled.Any ideas?Thanks!ciro zanata

czanata

Hi Experts,I have a patch solution, i will try to edit XBO, change an element data type. I set new data type and click save & activate. A error was raise.I change the data type to previous value, and now, i not able to activate my XBO anymore.Anybody...

czanata

Hi Experts.Im facing this error when try to upload solution on productive tenant.Does anyone know how to fix?Thanks!

czanata

Hi Experts,Does anyone know why the letter "g" appears in front of the year in date fields?Thanks!ciro zanata

czanata

Hello Matthew great post! We are facing similar issues in our project. Can you please share the .net project with me? I not find a way to send DM to you from here. I sent one lkdin invite to you. Appreciate if you can accept. Best Regards!

czanata

Hello All, Im trying to configure the scenario with SAP Contact Center and C4C RUI interface. But I have some questions and the steps isn't clear to me. * Where is located the standard widget provided by SAP Contact Center? My goal is something ex...

czanata

Hi Lili. You try to enter in Adapt --> Master layout --> Mouse over header of Lead form --> "+" signal ? The hidden Tabs are showed and you can set this to "visible". It is your case? Hope it helps. regards. ciro.

czanata

Hi Andrew. I think it's not possible (yet) to set "Personal Employee Email" in Recipient Determination of Ticket WF rule. You can try to create an WF rule of type "Action" and implement this action (ServiceRequest.xbo) on SAP Cloud Application St...

czanata

Hello Horst! Is there a real intention to increase the offline capabilities of the C4C? I still can not even add a calculated field on the screen for example. The possibilities are extremely limited  Do you know something about this roadmap? t...

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Integration C4C and Genesys Telephony

Create new extension field

Activate xbo error.

Upload solution error.

Issue in date fields.

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