Eduardo_DaSilva
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Member since ‎03-23-2020

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Hello experts,I would like to know if anyone could tell me how can I adapt the Visit side panel.Using adaptation I cannot adjust the the order of the elements, like moving the External Notes bellow the Attachments.So if you could tell me how it is po...
Hello experts,creating an e-mail channel but not setup the ticket type on that channel, when an e-mail arrives for that channel what ticket type will be set?Is a B2C channel and there's two ticket types setup in the tenant.I can't send an e-mail to t...
Hello experts, I had a question from a customer which would like to mashup SAP Commerce Sales Orders screen into the C4C Agent Desktop. Although I've mashup some other applications, SAP Commerce is a dark box to me and really can't see a solution...
Hello experts, I'm trying to use the actions "Reassign Owner" on accounts after I've selected a few of them on the Account List view. Although I'm always getting the following error message "You are not able to open this link due to a missing wo...
Hello experts, I have a requirement to build a graphical report where I would like to display the different amount of tickets aggregated on the value of Time to Completion which the ML has defined on ticket creation. Basically will be a bar gr...
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