Hello,I'm battling on how to convert a sales quote into a sales order in Sales Cloud V2.Reading the documentation I can't find a straight way, besides create a sales order when the quote is accepted by the customer.Any one could help me on this task?...

Hello Experts,on Service Cloud V1 I had the Last Agent Interaction and Last Customer Interaction values available to use them on WFR.Now on the Service Cloud V2 I can't find those fields to be used under Determinations.Does anyone know if they have a...

Hello experts,I would like to know if anyone could tell me how can I adapt the Visit side panel.Using adaptation I cannot adjust the the order of the elements, like moving the External Notes bellow the Attachments.So if you could tell me how it is po...

Hello experts, I had a question from a customer which would like to mashup SAP Commerce Sales Orders screen into the C4C Agent Desktop. Although I've mashup some other applications, SAP Commerce is a dark box to me and really can't see a solution...