Administrators can configure additional Ticket related UI configuration, Output management, Additional E-mail channel configuration, Fiori Interactions, Timelines etc. using the Ticket Configuration inside Service and Social in Administration Work Ce...

This blog mainly focuses on Visits Route which can be used in C4C Sales/Service. Visit Routes can be created by Sales/Service executive to plan a group of Visits and arrange them in a logical sequence for themselves. Organizer while creating Visit Ro...