IntroductionWhen facing performance issues in SAP Commerce Cloud, increasing system resources is not always the best solution—unless a clear infrastructural bottleneck is identified. Instead, autoscaling can help dynamically manage workloads, ensurin...

Symptoms of Performance IssuesFacing performance issues while processing files in the Cloud Hot Folder within a SAP Commerce Cloud environment is not uncommon. These issues can manifest as slow response times, queued processes, and overall workflow i...

At SAP Support, we recently found a problem in some "Buy X Get X" promotions in SAP Commerce versions 2211.16 and 2211.17. When setting up partner-product promotions with identical product containers, the system sometimes ended up in an infinite loop...