on 2009 Oct 22 2:21 PM
Hi Experts,
Im facing an upgrade on my client and one of the requirements it's to print on the Ecc 6 version like used to in 4.6c
This is were im facing the problems. On the older version teh labels are correctly printed with no problem at all, but in the newer version it's not being printed at all...
On the newer version the printer, prints with almost none darkness, we can only distinguish it by the marks that stay on the label, and insted beeing converting the ZPL commands the printer prints the commands like,
^XA
^FO88,35^AQN,10,8^FH^FD_82^FS
^FO30,35^AQN,10,8^FDMinist rio do Trab. e da Solid. Social^FS
^FO293,35^ARN,14,5^FH^FD_B5^FS
^FO15,35^ARN,14,5^FDINSTITUTO DE INFORM TICA I.P.^FS
^FO88,65^AQN,10,8^FH^FD_82^FS
^FO30,65^AQN,10,8^FDMinist rio do Trab. e da Solid. Social^FS
^CI
^XZ
Does anyone has an idea that what could be?
Thanks in Advance
Best Regards
João Martins
Request clarification before answering.
Hi João,
Did you check if the print control sequences that are triggered are defined correctly (i.e. definitions match the one that you had in 4.6c and the same print control sequences get still triggered)?
Kind regards, harald
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As pointed out by Sandra, go to spool administration via transaction SPAD. There click on the button Full administration. Go to the third tab Device types, enter the name of the used device type and click on the Device types button next to it (if you don't enter anything you'll get a list of device types from which you can choose). Within the device type you'll see a tab Print controls and there you should compare old and new definition.
Note that within SPAD you can get the name of the device type assigned to your printer, by checking the first tab with the Devices/servers: Just enter the printer name in the Output devices field and click on the button. The first tab with the printer information contains the device, which is assigned to this printer.
While doing all that you should probably doublecheck that all the information matches, not only the print controls...
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