Workflow delay in process

[Former Member]

Hi,

I triggering a workflow, in that it executes the exception from where it takes around an hour to go to next step.

I do not where it stuck , Please help me into it.

What is Executing batch work item in step history.

Please help.

Regards,

Mandar Gavkar

[Former Member]

What does this step do? Its name implies that is has something to do with (un)locking of some object? Perhaps the object was locked during the step execution, and the step could not be completed properly. The system will try to execute it again in 20 minute intervals (by a background job) - see Paul's answer. Perhaps the third time was successful.

Regards,

Karri

[paul_bakker2]

Hi,

The 20-minute delay between retries is the clue - it looks like one of the workitems encountered a temporary error, and the RSWWERRE job in SM37 retried it three times. The third try was successful.

Drill down in your log to find the workitem with the error, and check the error message.

Tip: when viewing the technical log, it's best to switch to the Chronological View (instead of 'Tree View').

cheers

Paul