User Id gets locked while using CAT2 time sheet

[Former Member]

Hi,

I have web enabled the the transaction (cat2)to enter timesheet and am displaying it in SAP Portal.

The problem is that when a user clicks on a link "Time sheet", this click in turn calls the transaction cat2 through ITS.Now while the page from ITS gets loaded, if it takes 10 seconds to load this page and the user clicks on the Time sheet link twice, the personal number which which the user ID is linked to gets locked in R/3.

Now I have to manually go to sm12 in R/3 to release the lock.

This is causing a lot of problems for our users to fill in their time sheet.

Any ideas, any help.

Thanks in advance.

[Former Member]

Vivek,

This is a training issue. I have had the same issue and found no way around it. My issue was that a user, once in CAT2, has to use the back button in the ITS screen and not the Browser. This lock will clear but not for a long while. We just made it a training issue and then, reluctantlly, gave the Helpdesk access to SM12.

[uma_ramachandran]

You should be using the CATW transaction instead. However, we have that same problem with CATW!

[Former Member]

Any idea how cat I customize transaction CAT2 ?

Regards,

Vivek