SMTP Mail configuration

[#1]

Hello SAP Experts!

I am trying to do SMTP Mail configuration. I have followed the links provided in the threads here but i am not able to send any mails from my SAP system. It gives an error : <Message cannot be transferred to node SMTP due to connection error (final)>.

Please I invite your valuable inputs

thanks and regards

Vanitha

Edited by: Vanitha badampudi on Dec 2, 2008 1:46 PM

[Former Member]

Hello All,

Thank you very much for all your answers. The issue got resolved. changed the port number and given access to the firewall.

thanks & regards

Vanitha

[JPReyes]

Also check that port 25 is open.

Regards

Juan

[Former Member]

Hi Juan,

How to check if port 25 is open. I have given port number 25 but in SMICM, the service port for SMTP is 0. Should i change that to 25? if so how?. Can u please guide me.

Thanks a lot..

Regards

Vanitha

[JPReyes]

You can telnet the port to see if its open... just do a "telnet localhost 25"

You can disregard the info about SMTP in SMICM.

Regards

Juan

[Former Member]

Hi,

I telnet the localhost but it say "connecting to localhost ...could not open connection to the host, on port 25: connection failed"

please give in inputs cannot send mails.

Thanks & regards

Dorcas

[Former Member]

Hello,

Did you check if you are able to connect to the mailserver from the SAP system?

To check this, try the following from sap server:

telnet <ip or hostname of mailserver> 25

If your mailserver uses any other port other than 25, replace 25 with that port. I hope you have entered the correct mail server details in SCOT transaction.

If the above telnet is failing, please inform the network team that you are not able to reach the mail server from the SAP server.

Cheers,

Jazz

[Former Member]

Hi,

Can anyone tell me what should be the RFC destination that need to be given in SCOT?

Thanks & regards

Vanitha

[Former Member]

You need not configure any RFc for this. Please follow the below steps:

SAPconnect Administration (Transaction SCOT)

You have to configure SAPconnect settings for every client that is used for send processes.

· Default Domain

Under Settings ® Default Domain, define the domain of the SAP system client. This allows for the following to take place:

· The SMTP plug-in logs on to the mail server using the domain as ID.

· The message ID of the outbound e-mails is assembled with this domain.

· If an SAP user who does not have an Internet mail address sends an e-mail, a sender address consisting of the SAP user name and this domain is generated.

· Nodes

Each client has an SMTP node. This node is created by the SAP system and cannot be deleted. The following steps need to be carried out to configure the node so that sending Internet mail is possible:

i. Make sure you are in the Node view.

ii. Double-click the node name.

iii. Choose Node in use.

iv. In the Mail Host and Mail Port fields, specify the mail server to which the outbound mails are to be sent.

v. Next to Internet, choose Settings.

vi. Enter the address area of the recipient addresses that are to be reached using this node. In general, * is used if all e-mails are to be sent using SMTP.

vii. Enter the output format for SAP documents. We recommend that you use the following settings:

SAPscript/Smart Forms

PDF

ABAP list

HTM

Business Object / Link

HTM

RAW Text

TXT

viii. Confirm your selection.

[Former Member]

Hi all,

I have made all the settings mentioned. I have checked the telnet connection also but, the when sending the mail, it is not reaching and giving error msg as, "currently no delivery to "email address to which mail has to be sent", as recipient cannot be reached"

Please someone suggest. Consultants are waiting..

thanks a lot

Vanitna

[JPReyes]

If you don't solve the problems with the ports you're not going anywhere.

Regards

Juan

[Former Member]

Hi,

Are you using the user whose maid id exsists in the system like in su01 have you maintained the

email address filed? Also make sure you are able to telnet the port and ping the mail server.

Also in SCOT the SMTP node you have selected the code page as 1100 and also the supported address type as internet mail?

Regards,

Vamshi.

[Former Member]

Hi,

Following is the configuration i have done.

RZ10

icm/server_port_1 = PROT=SMTP,PORT=587,TIMEOUT=30

is/SMTP/virt_host_0 = (star:star) :

icm/host_name_full = mail.abc.com

Default Domain

abc.com

SICF

Host Data : is/SMTP/virt_host = (star:star) :

logon data:

client = 800

user = JKTEST

Language = English

Password = set

Handler List : CL_SMTP_EXT_SAPCONNECT

SCOT

SMTP NODE:

Mail Host = mail.abc.com

mail Port = 587

Code Page = 1100 SAP internal, like ISO 8859_1

Internet = set

Address area = *

O/P formats for SAP docs = PDF, HTM, HTM, TXT.

SU01

I have maintained an Email address for the user to which i am logged in and i am using the same email address to send the mail to means the recipient address.

I have created a service user and given that service user in SICF at sapconnect logon data.

Port 587 is given to me by my network admin. And i am able to telnet to our mail server that is mail.abc.com with port 587 (telnet mail.abc.com 587).

I am able to ping also to the mail server IP address that the ip address of mail.abc.com.

Hope you got all the info about my configuration. Please i invite your valuable inputs.

thanks a lot

Vanitha

Edited by: Vanitha badampudi on Dec 4, 2008 12:21 PM

Edited by: Vanitha badampudi on Dec 4, 2008 12:22 PM

Edited by: Vanitha badampudi on Dec 4, 2008 12:22 PM

[Former Member]

Hi,

Configuration seems to be okay,

Have you scheduled the send jobs in the 000 client,

Regards,

Vamshi.

[Former Member]

Hello Vamshi,

I did not schedule any send jobs in 000. Can you please elaborate on what jobs to be scheduled in 000.

Thank you

Regards

Vanitha

[Former Member]

Hi ,

Check the SAP help u will get a solution.U need to shedule a periodic job in SCOT -> View -> jobs.

Regards,

Hari.

[JPReyes]

Follow the SMTP Guide,

http://help.sap.com/SAPHELP_NW04s/helpdata/EN/af/73563c1e734f0fe10000000a114084/frameset.htm

If after that you still have problem please give use the errors with as much detail as possible.

Regards

Juan

[Former Member]

Hi.

Pls check the following

1. SMTP Message Server

2. Check whether the SMTP message server has authorisation to accept incoming requests from other systems. I had a similar issue in the past, that the incoming from other systems was not authorised and the Windows team resolved the issue.

3. Go to SMICM and check whether the SMTP Services are running