SAP Solution Manager not send data DVM

[former_member814204]

Hello Experts.

Which background task is responsible for sending DVM data to the SAP portal https://launchpad.support.sap.com/

In https://launchpad.support.sap.com/ data from SAP Solution Manager does not appear in the Data Volume Management (DVM) tile.

Thanks.

[david_song]

Hello,

First please refer to below extraction from note 2716655 solution 'Option 1' for relevant job names:
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Thereafter a job is started to trigger the report RAGS_DVM_CQC_CONTROL to run in your SAP Solution Manager system.

Report RAGS_DVM_CQC_CONTROL subsequently triggers a second job, AGS_DVM_CQC_ANALYSIS, in your managed system. The result can be found in SAP Support Launchpad.

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Second, I would recommend to try 'Option 3' in above KBA to see whether manual upload of data works. If manual upload works, issue could be due to S user authorization issue. Please compare the S user maintained in solution manager system transaction AISUSER, and the one you used during manual upload.

Best Regards,
David

[VigneshPrabhu99]

Hello sapbasis002,

Please check below SAP Notes and Wiki links and try to troubleshoot

2716655 - How To Use the Data Volume Management APP - Step by Step guide - SAP ONE Support Launchpad

DVM Troubleshooting in SAP Solution Manager - Technical Operations - Support Wiki

DVM_Guide.pdf (sap.com)

Thanks,

Vignesh