SAP ECC SMQ2 error

[raphaelxavier]

Hi experts, we're facing a weird situation in our system. There is a standard interface which uses Post Processing Desktop and it's showing on SMQ2 that the queue is stopped, but we cannot find the error message.

Normally, when we have this situation and click in the first message, we are able to see the error message. But in this case, we can only see the scheduled one. It seems like the error message was already discarded by the user (we are not sure) but the queue still in error status.

I've also searched using SXI_MONITOR for the messages in the queue but I've found just those 3 listed.

Does anybody has faced this kind of issue before?

Tks in advance.

Raphael

[raphaelxavier · Accepted solution]

Let me share the solution here.

After debugging the queue, we have found a entry on the table SXMS_FEH for the stopped queue. This entry has the msgid of IE. But for some reason, this msgid does not exist in the table SXMSPMAST anymore.

To solve the issue, we followed the steps below:

1- Get the FEH_GUID value from the table FEH_MESS_REF with the MSGID found in the table SXMS_FEH;

2- Go to tcode /sappo/ppo2;

3- Click on Order -> Direct Entry using Order ID and put the FEH_GUID;

4- Discard the message on PPO.

Hope it can help someone in the future.

Thanks to everyone who tried to help.