SAP Cloud Connector

[#1]

Hi All, I have installed SAP Cloud Connector on my local system and have added my SCP trial account details and the on-premise system details but when I add the service in destinations in my SCP, the service connection fails. Here I want to add that the on-premise system exists on Citrix while the SAP Cloud Connector is installed on my local network. Can someone guide me with how to approach this issue.Thanks in advance.

[MortenWittrock · Accepted solution]

Hi Pradip

Making an on-premise resource available to your SCP subaccount through Cloud Connector requires that the on-premise system can be reached from the Cloud Connector host. It sounds like that might not be the case for you.

When adding a backend system in the Cloud Connector UI, you can check the availability of the system by clicking the availability check icon in the Actions column.

Regards,

Morten

[Former Member · Accepted solution]

Hi Morten, thanks for the reply. After we have added the backend system in the Cloud Connector UI and when we checked for the availability it failed . Again my point of concern is since we connect to the on-premise system in a secured network through VPN ; is that the cause we are not able to connect the on-premise system through the Cloud Connector. If yes , how can we resolve it?

[MortenWittrock · Accepted solution]

Hi Pradip

Yes, that is the cause. You can resolve it by either installing Cloud Connector closer to the backend system, or enabling network connectivity between the two somehow.

Regards,

Morten

[Former Member · Accepted solution]

Hi Morten,

By "installing Cloud Connector closer to the backend system" do you mean we need to install the Cloud Connector on our project network rather than the local network.

Regards,

Pradip

[MortenWittrock · Accepted solution]

Hello again

You need to install the Cloud Connector somewhere it will be able to reach the backend system over the network. That's the criterion.

Regards,

Morten