Request becoming RED

[Former Member]

Hi Folks,

I am loading a request to Data Store Object manually through Update with scheduler in PSA. After taking long time, it is changing to Red, with no error messages. Can anyone please guide me how to resolve this.

[Former Member]

Hi Raman and Gavande,

Thanks for your replies, issue resolved

Regards,

Hari

[RamanKorrapati]

Hi,

Lets try to activate DSO and transfer rules/update rules between data source and DSO.

After that lets try to update data load form Psa to DSO.

Thanks

[Former Member]

Thanks Raman,

I tried to activate DSO, but i am getting message like " Request status should be green before activating". Previously i deleted the Red request in DSO without changing the Request status to Red, in info package monitor screen. Again i loaded the request from PSA through update with scheduler as the data source is export data source. Later no records were added to DSO and request turns to red after long time.

Thanks

Hari

[former_member183519]

Hello Hari,

delete red request first.. then try to activate DSO.

Regards,

Hitesh

[Former Member]

Hi Raman and Gavande,

Thanks for your replies, issue resolved

Regards,

Hari