reporting pending tasks

[#1]

Hi masters!!!

Please I'd like to know how can we list all the pending tasks per task name of all process instances ?

Or.. how can we list all the pending tasks for a specific user ?

Another question.. how can we know how much time the users spent to aprove any task?

[ch_loos]

1) you first need to get all running process instances (ProcessInstanceManager.getRunningProcessInstances), then get the related task instances (TaskInstanceManager.getTaskAbstractsByParent) for each process instance, then filter the tasks as needed

2) TaskInstanceManager.getMyTaskAbstracts

3) If you mean the time a user has spent looking at the task in the inbox before hitting approve - you can't.

You can only measure the time from creation/activation to completion - these attributes are available from the TaskAbstract interface.

[Former Member]

thank you

But is there a solution without development ?

Any report ?

[Snavi]

Hi Michel,

there is a central area for administrators to manage the tasks

nwa > operations > processes and tasks > manage tasks

you can get the status of tasks by task definition here and export it to spreadsheet for report