Problem with Microsoft Word docx files

[Former Member]

Hi All,

I am able to attach both word(doc, docx) and excel(xls, xlsx) in portal through a BSP application. When i try to display the attached documents, xls & xlsx are working fine, but the problem is with the doc & docx files. It opens a popup and the message is unknown file type. Please find more details below. Can anyone please let me know why this error is coming?

MIME Type: application/x-zip-compressed

Description: UnKnown

Windows does not recognize this MIME type.

Thanks,

Anurag

[Former Member]

Please check the note

Note 1062725 - Office 2007 document handling

for your problem

KMC SAP NetWeaver 7.0 SP 13

b) Adjustment of the mimetype handler

The entries for the new document types are to be added in the list for the mimetype handler. Create new Mime types under System Administration -> System Configuration -> Knowledge Management -> Content Management -> Utilities - > Mime Types with these values:

Name: 'docx'

Extension: 'docx'

MIME Type: 'application/vnd.openxmlformats-officedocument.wordprocessingml.document'

Samrat

Edited by: Samrat Dangeti on Aug 19, 2008 1:15 AM

[Former Member]

Hi Samrat,

Thanks for your response. I added the MIME type. But it didn't work. The note says we don't need a system restart. Any suggestions?

Thanks,

Anurag

[Former Member]

I am a basis admin so i am not sure how to replecate your problem

Please check Note 1077464 - Enable TREX search for MS Office 2007 documents if this helps

1. Maintain the following mime-types for MS Office 2007 on the Portal and R/3 side:

Word (ext = .docx)

application/vnd. openxmlformats-officedocument.wordprocessingml.document

Powerpoint (ext = .pptx)

application/vnd. openxmlformats-officedocument.presentationml.presentation

Excel (ext = .xlsx)

application/vnd. openxmlformats-officedocument.spreadsheetml.sheet

Samrat