Pre trip approval workflow

[#1]

Hi Experts ,

I am working on Pre trip approval workflow.

Functionality : Employee signs in the portal and send the request for trip plan . Manager has 3 options

1. approve 2. reject 3. send back for correction .

Issue :

approve and reject is working fine . but when the manager sends back for correction it is not going to employees inbox.

it goes back to managers inbox

2. if we check the workitem in manager inbox , he has three options 1. change 2. delete

neither delete nor chnage is working .

Please suggest

thanks in advance

[Former Member]

Hi Abhijeet,

Issue 1. Check in the workflow template the agent assignment for the change trip step. The agent would be pointing to the manager. Change it to point it to the creator of the request.

2. What actually happens when the manager clicks on change or delete. Also please share with us which is the bus object method used in the step.

Regards,

Sankar

[Former Member]

hi Sankar ,

thanks for the reply .

I am using BUS2089 for the workflow .

The issue is when manager clicks on send back option the manager and employee both recieve the workitem .

But i guess only employee should be able to recieve the workitem.

Best Regards

Abhijeet Chitale