Not able to create SR

[#1]

Hi 

I am not able to create a SR for Change Hyperscaler - Transit Gateway also Setup Hyperscaler AWS Transit Gateway?

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[SAPSupport · Accepted solution]

As I checked in our backend, your S-User ID * does not have the correct authorizations that are described in KBA

2669783 - S-user authorizations required for the Private Cloud Service Request application - SAP for Me

• Create Billable Service Requests Note: If templates are missing, the authorization needs to be set at the customer number or CCOE level (not just installation number level) - see KBA 3463116.
• Create Service Requests
• Display Service Requests
• Report Technical Problem is needed in order to create or display service requests

To resolve this issue, I have updated your authorization "Create Billable Service Requests" on customer number level.