link two (2) contracts/ installation

[#1]

I wrote the below in the ticket.
"I would like to seek your assistant to link the two (2) * and *for an upgrade that is facing some bottlenecks that will highly derail the timeline and put the account at risk of end of mainstream support.

Bringing this forward to today. There is a “missing component” that is not missing however not linked as Malaysia Aviation Group Berhad and Malaysia Airlines Berhad are treated as two separate entities. Would appreciate if you can link them together. I am not sure the actual term for that. Will also need your guidance.

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[SAPSupport · Accepted solution]

Based on your description and the title of your ticket, I understand that your question concerns linking the two (2) contracts/installations, i.e. Malaysia Aviation Group Berhad and Malaysia Airlines Berhad, in order to resolve the required PA_SE_IN license issue.

Regarding this matter, please refer to KBA 3259711 - Who to contact at SAP for contract and/or licensing questions - SAP for Me as below:

Please contact your SAP Account Executive (AE) as per KBA 2626344 for assistance with the following licensing/contract topics:

• Whether you are license compliant
• Which licenses are required
• Questions on contract verbiage and license entitlements
• Products included with licenses (including license "bundles")
• Need information about a new purchase (e.g., Has the order been processed? Status of purchase order)
• How licenses can be utilized for compliance

I kindly encourage you to reach out to your Account Manager at your earliest convenience, as they will be able to take direct ownership of this matter and work with you toward a swift resolution.