Joule- Microsoft Copilot Integration issues

[shubha]

Hello Experts,

We have enabled Joule in SuccessFactors. Now we are in the process of integrating Joule with Microsoft Copilot. We have followed the below given blog and all the steps have been completed. However we are getting the below error post the Microsoft copilot integration. Error: login.microsoftonline.com refused to connect. Please help.

Blog link: Enable Microsoft Copilot and Teams to Pass Request... - SAP Community

[JStrobl]

Hello, 

kind of late to the party.

Encountered the same issue, making sure Joule & Successfactors Application are set to the same default / conditional Identity Provider in IAS solved our issue.

You can refer to Note https://me.sap.com/notes/3578129/E for guidance.

BR,

Johannes