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Issues with learning . sap . com

Jan_P
Newcomer
6,103

Apologies upfront if this has been posted in the incorrect forum

I’m just wandering if it is just me or if there are other people facing issues with learning . sap . com

I can’t the Vivaldi browser anymore, since it is missing the top status bar of SAP learning. When in an online training course.

I can’t create a case in either the Firefox browser or the Chrome browser, although I have clearly my cookies.

I can’t finish an online training course, although the training consists of 1 unit with a number lessons and a quiz.
However after finishing the quiz the course is not set to “Complete”
The course, after going back, eventually returns to the quiz, which I have done now some 4 times.

I have started another online training course. In this training course do I get the message:
The learning content has been updated. Refresh the page to reload the most recent content.

After refreshing the page the text keeps re-appearing
Even restarting the course doesn’t help: the text keeps re-appearing

Again: am I the only one facing the mentioned issues or are there more folks out there facing the same challenges

Thanks
Jan Pel

 

Accepted Solutions (0)

Answers (3)

Answers (3)

David_Lovett85
Newcomer
0 Likes

I had this error on learning hub

I understand SAP are migrating courses from one source to the other,  so by accident two courses may exist that are same with a different identifier,  one deprecated and a doppleganger new one,  this error is triggered as some identifiers for content are different  

I search for my course that has problem in learning.sap.com ...

Exploring+the+RISE+with+SAP+Methodology

got two results left one is broken  ... right one is good

David_Lovett85_0-1763593322160.png

 

Leonardo_Zuniga698
Discoverer
0 Likes
Any update on this SAP? I wanted to get certified and this is delaying me, any help will be welcomed!
sudharshan_h
Explorer
0 Likes
I am facing this issue as well. I completed a unit and was waiting for the check box to be ticked but it was not. I tried checking the box but that prompted saying " The learning content has been updated. Refresh the page to reload the most recent content". It persists even in incognito mode.
Flaviano38
Explorer
0 Likes
I was facing the same issue. (using the Spanish version of the course). Tried to use the English (default) version and the Quiz section was updated properly
mmendoza999_UID
Discoverer
0 Likes

It seems to be an intermittent issue. At my company, several users experienced this error throughout Monday, October 27, and it was resolved overnight without us doing anything. It worked perfectly on Tuesday, October 28, but today, October 29, the same error message appeared again. The issue lasted for about an hour, and now it's working again—once more without any action on our part.

joonik_kang
Advisor
Advisor
0 Likes
It's like this for me too. Learning Journey doesn't work, works the next day, and stops working again. Quite frustrating to be honest...
Kevin_Holtkamp
Participant
0 Likes
Also it seems like it is just specific learning journeys. Some work some do not, the next day some start working again while others stop
0 Likes
i'm facing the same issue since one week.
Leonardo_Zuniga698
Discoverer
0 Likes
Same error, quite frustrating, please SAP provide a solution on this.
thomas_burke2
Discoverer
0 Likes
I have been facing the same issue with Chrome for the past two weeks.
SR65
Newcomer
I'm having the same issue - the learning journey worked initially but now I have this message. Has anyone managed to get it working? I tried incognito and chrome. I raise an SAP case.
Kevin_Holtkamp
Participant
0 Likes
It is happening again, also depending on which journey I test with
mmendoza999_UID
Discoverer
0 Likes
I have the same issue ... again ... sometimes is working, sometimes not. I just need tp wait a couple of hours and the issue is fixed somehow... SAP should attend this intermittent issue ASAP.
SANDEEPJAIN
Discoverer
0 Likes

Hi,

I was facing the same issue in chrome and now it got resolved by accessing it in incognito mode. Please give it a try once in incognito after deleting the history, Hopefully it will get resolved.

Regards,

Sandeep

mmendoza999_UID
Discoverer
0 Likes
SAP Learning HUB displays this error message when I click to submit my quiz: The learning content has been updated. Please refresh the page to view the most recent content. "When I finish a lesson and try to submit my quiz answers, SAP Learning Hub does nothing and displays the message: 'The learning content has been updated. Please refresh the page to view the most recent content. This happens in both Chrome and Edge browsers. I’ve already cleared cookies and tried incognito mode, but the same error persists. What can I do?
Yazeed1
Newcomer
It doesn't work in incognito either. It seems persistent no matter what the user do. SAP need to fix it asap as it has been a month since it has been reported.
ElaT
Newcomer
0 Likes
Me too - I am facing the same issue without any results from SAP - it is very urgent and