Issue while installing crystal reporting engine(22)

[Former Member]

We have downloaded crystal reporting engine(22) from link http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_13_0_22.exe . It worked fine on our development machine and our application ran successfully with new dlls. But when trying to install on our server(OS- windows server 2012) using the above installer, we are getting this error.(TODO: ADD INSTALLATION IMAGES). (Server configuration and exception messages are attached).

We are getting the following error while installation.

We selected 'Ignore' option and the installation finished. Then we tried to register the new dlls using regsvr. But that raised another error.(TODO: ADD REGISTRATION ERROR IMAGES).

We tried a lot and went through many posts, but none helped. Could you please tell us what is going wrong here? Any help would be appreciated.

Thanks in advance.

[former_member11696 · Accepted solution]

Right click on the MSI package and select run as admin. 1904 is a MSIExec.exe error code, means you are missing a dependency.

2.0 to 4.7 possibly, regsvr32.exe old.

Enable MSIExec logging and see what the log tell's you.

[Former Member]

Don Williams,

Thanks for your response.

We are getting the same exception while installing the Crystal Report Runtime.

Plese, see the screenshots.

Thanks,

[former_member11696]

The Above installer is only for the PC that has Visual Studio installed on it.

Button below the yellow ones on the download page are for distribution on your app server.

If you are running in 32 bit mode then get the 32 bit MSI, 64 bit MSI if app is running in 64 bit mode.

Don