Invalid Printer Specified VMware Horizon Redirected Printers

[#1]

We are getting the following error when trying to print to VMware horizon redirected printers.

We do not get this error when printing to any locally installed printer, using terminal server TSprint options, RDP redirects, or the VMware horizon browser based Horizon Printer which is created when connecting to our server via a browser.

The driver that is used fir VMware horizon redirected printer is VMware universal EMF driver. When I change that to a Vmware postscript printer driver I don't get the error, I can preview the report but I can't get the page to actually print to the printer so that only half solves the problem.

We are using 13.0.20 of CR on windows server 2016.

[former_member11696 · Accepted solution]

First thing to do is upgrade CR for VS to the latest SP 32:

https://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports%2C+Developer+for+Visual+Studio+Downloads

Microsoft has a similar Redirected Printer client called Easy Print and it doesn't work that well either.

Work around is to install the actual printer on the PC or Server running the app.

CR has always required the print driver installed, MS's Easy print downloads the driver info in memory, CR can't access it that way, it's protected.

It could be a permission issue, try running your app by right clicking on the EXE and selecting Run As Administrator.

Or it could simply be CR doesn't like or can't access what it needs for that EMF driver, may be an issue in their printer driver...

I don't have any history with that printer so not sure what is actually happening...

I found this info on their driver:

https://docs.vmware.com/en/VMware-Horizon/2206/horizon-remote-desktop-features/GUID-39C87770-69C9-4E...

Looks to me to be the same issue, the core CR engine, crpe32.dll needs to access the DEVMODEX structure to get the printer info, if it doesn't exist CR is going to have problem printing, which is why we always require the actual printer to be installed locally.

Maybe your only option is the PostScript driver...