Installing Hana server : Cannot create Instance

[Former Member]

Hi,

I am installing HANA Server on VMware for Testing, and getting the following error.

Log file:

06:40:03.982 - INFO:

File '/usr/sap/HDB/home/.sapenv.csh' was updated

06:40:03.953 - INFO:   ---------------------------------------------------------

06:40:03.953 - INFO:   END: Configure Home Dir

06:40:03.953 - INFO:   ---------------------------------------------------------

06:35:42.364 - INFO: -----------------------------------------------------------

06:35:42.364 - INFO: END: Create System

06:35:42.364 - INFO: -----------------------------------------------------------

06:40:19.606 - ERR: Installation failed

06:40:19.606 - ERR:   error installing

06:40:19.606 - ERR:	Cannot create Instance
06:40:19.605 - ERR:	Cannot create instance
06:40:19.605 - ERR:	Cannot create SecureStore
06:40:19.605 - ERR:	hdbnsutil call failed
06:40:19.605 - ERR:	Program /usr/sap/HDB/HDB00/exe/hdbnsutil terminated with error: signal  6

In Terminal

[20130204082913] [  36% completed] Working on: 'SAP HANA DB (linuxhana.vmhana.com)' ...  --> ERROR

Execution failed You can find the log file under /tmp/hanainst/log/setup.glf

Installer failed.

Regards,

Singaravadivel

[former_member191717]

Hi

This looks like a fresh installation error

Installation of SAP HANA Database failed

Installation failed

  error installing

   Cannot create instance

    Cannot start sapstartsrv

     Waiting for sapstartsrv failed

The likely cause of this error are as follows:

1) Are you installing as the root user? Does the user have enough privilege for the installation directories

and hostctrl folder?

2) The problem can also be due to incorrect configuration on the OS level (Linux OS...)

After reinstallation and after re-mounting the HANA file system correctly the installation should be

successful

3) It can also be caused be insufficient memory. Please double check and upgrade the memory on your system

4) Upgrade the SAP Host Agent and check the host agent status by running:

saphostexec -status

under /usr/sap/hostctrl/exe/

5) The downloaded file is corrupted.  Check the file against the checksum and see if it is the same.

Otherwise download everything again and this time check that all files are present

6) Try with manual installer - hdbinst from the installation directory

SAP HANA Academy - SAP HANA installation: 10. RHEL - Installation

https://www.youtube.com/watch?v=_LQw4U2kNE4

Hope this information helps

Kind Regards,

Kingsley

[Former Member]

I am facing same issue . Any one get to the solution ?

Installation of SAP HANA system failed.

  Installation of SAP HANA Database failed

    Installation failed

      error installing

        Cannot create Instance

          Cannot create instance

            Cannot create initial topology

              Starting external program /usr/sap/XXX/HDB00/exe/hdbnsutil

                Command line is: /usr/sap/xxx/HDB00/exe/hdbnsutil -initTopology

                Output line 1: checking for inactive nameserver ...

                Output line 2: nameserver servername:30001 not responding.

                Output line 3: creating persistence ...

                Output line 4: run as transaction master

              Program /usr/sap/xxx/HDB00/exe/hdbnsutil terminated with error: signal  6 core dumped

              /usr/sap/xxx/HDB00/exe/hdbnsutil call failed

-Suharsh

[former_member776122]

Suharsh

Same Issue I have faced few months ago, you will have to  increase the number of CPUs atleast 4 in count and also increase physical memory  atleast upto 64Gb.

Add these resource will solve your problem.

-Thanks

Hardeep

[Former Member]

Hello Suharsh,

I am getting the same issue while installing HANA. Settings are ok from my side.

RAM 20gb assigned

Physical storage 70gb assigned

However i am facing the issue. When i installed first time, it was installed properly. But for some reasons i had to uninstall the system and trying to install the 2nd time but this time i am getting an error as per below.

-------------------------------------------------------------------------------------------------------------

Cannot create Instance

      Cannot create instance

        Cannot create initial topology

          Starting external program /usr/sap/ABC/HDB00/exe/hdbnsutil

            Command line is: /usr/sap/ABC/HDB00/exe/hdbnsutil -initTopology

            Output line 1: checking for inactive nameserver ...

            Output line 2: nameserver worker:30001 not responding.

            Output line 3: creating persistence ...

            Output line 4: run as transaction master

          Program /usr/sap/ABC/HDB00/exe/hdbnsutil terminated with error: signal  6

          /usr/sap/ABC/HDB00/exe/hdbnsutil call failed

--------------------------------------------------------------------------------------------------------------

If your problem has been resolved, then would you please let me know the solution ASAP?

[Former Member]

Hi Singaravadivel

Did you get your problem solved? In case you did, could you pleae let me know the solution as we have similar issue...

Thanks and KR

Torben

[Former Member]

Hi Torben,

I installed with manual installer using hdbinst from /51045150/DATA_UNITS/HDB_SERVER_LINUX_X86_64/

Try with manual installer. if you get any error, please post the log file.

Thanks and Regards,

Singaravadivel

[Former Member]

Hi Singaravadivel

Thanks for returning to me.

We got our problem solved as well with the installation of a non-productive system. We are running in a disaster tolerant scale out solution from HP, were the disaster site during normal operation is hosting the non-productive systems.

The issue was due to incorrect configuration on two of our blades at the non-productive site- here the HANA filesystem was mounted via a incorrect IBRIX node.

KR

Torben

[Former Member]

Hi

can you please tell me how did you solve that "36% completed] Working on: 'SAP HANA DB (linuxhana.vmhana.com)' ...  --> ERROR " error. I have the same.

when I try to run  ./hdbsetup from HDB_SERVER_LINUX_X86_64 I get "not enough memory error"

[Former Member]

Hi Andrzej Hed,

You need to increase memory on VMware configuration. How much memory configured in VMware.

Regards,

Singaravadivel

[Former Member]

Hi,

Yes the problem in our case was related to our HP setup where the HANAFILESYSTEM was mounted via the wrong IBRIX node.

KR

Torben

[Former Member]

Hi

I allocated 11 Gb. it is the max amount VMware allowes me to allocate. Is it enough to install HANA?

[Former Member]

Hi,

It is required minimum 64 GB.

Regards,

Singaravadivel

[former_member776122]

Hi

Did anyone find the solution for Signal 6 error, I am getting similar error message whilst installing SAP HANA Database using ./hdbinst