Import/Export Button in designer grayed out

[Former Member]

Import/Export button in designer is grayed out for one user. it is not his security setting, since he doesn't have this issue using other machines.

I am wondering what is wrong on his machine? Could any body help us.

Thanks

[Former Member]

Hi,

It seems that there might be some problem with the specific machine.

In order to be sure, just login as an administrator onto the machine, and check to be sure, whether it is an issue with rights.

However, if it is not the issue with the rights, then we can just reinstall Designer and check whether the issue has been resolved or not.

To do this, just go into your control panel and in the Add & Remove programs, click BusinessObjects and click on change, and then select Modify, expand the client components ,and select Desktop Intelligence : "Entire Feature will be unavailable" and continue with the uninstallation.

The next time around, perform the same steps, and then select DeskI and "Entire Feature will be installed on local hard drive" , and finish the installation.

This would reinstall the designer.

-Shreyash.