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How to prevent this annoying Java security warning dialog box?

05-02-2013 9:22 PM
cgwaters Participant
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I'm creating reports in Web Intelligence, which I'm accessing from the BI Launch Pad. I'm using BI Platform 4.0, SP5, Patch 6. I'm running Java 6 Update 24.

When closing reports, the UI sometimes seemingly hangs. At such times, I've noticed a flashing Java icon in my Windows Taskbar. Clicking the icon displays the following Java "Security Warning" dialog:

Two SAP Notes from 2010 (1487414 and 1456480) refer to this warning and (in theory) why WebI is generating it. The notes describe Java's "Mixed code (sandboxed vs. trusted) security verification" and the four mixed code options; however, the notes don't offer a suggestion as to how to prevent the security warning dialog box from appearing. In any case, any change to this option (potentially lowering security) would affect *all* apps that use Java—which (IMO) is not an acceptable solution.

This dialog and the seeming UI hang are annoying. How can they be prevented?

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Accepted Solutions (1)

Accepted Solutions (1)

wmarcy
Contributor
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Hi,

You have to do the following steps on your computer (Windows) :

- Start > Control Panel > JAVA Console > Advanced > Security > Security Verification

Then you have to deactivate this security verification (Activated by default)

Tell me if it fixes your issue.

Below a screenshot (in french )

Regards,

cgwaters
Participant
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Thanks, but with all of the recent Java security vulnerabilities the idea of disabiling verification (a setting that the Java Control Panel describes as "not recommended") is not an acceptable way to resolve this issue.

Answers (5)

Answers (5)

Former Member
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Hi,

As per the Note 1864720 , this has also been logged as a bug tracked under ADAPT01691965

The Bug is expected to be fixed in the following versions:

BI4.0 SP6.5
BI4.0 SP7.1
BI4.1 SP02

Regards,

Shreejith

Former Member
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Hello Shreejith ,

We are currently using BI 4.1 SP6 with JRE 8 update 60 32 bit . These annoying prompts still exist very much .

Do you have any update on this ?

Regards,

Sourav Roy

Former Member
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Hi all,

I am also getting these security warning. I have already set Mixed code to Disable verification. I am using JRE 1.8.0_45 and window8. I have used "sign by a specified key" for signing process. I am trying to access EPSON printer. Attaching the images which I am getting.

Regards,

Alok

Former Member
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Hi,

Are you updating the Java of your Server?

Did you try updating JAVA in SERVER and checked it?

Thanks.

Former Member
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Is java 7 is supported?

I would recommend uninstall all java versions on your machine and delete the JRE folders completely.

Install java jre 1.6.0_32-b05 and see if it helps.

-- Gopal

former_member191664
Active Contributor
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Hi,

I think you might consider to upgrade the JRE to 1.6.37 or above; for example, mine is 1.6 update 39 and works fine without problem.  The reason is that according ADAPT01665662 on page 546 of the Support and Feature Pack Release Notes SAP BusinessObjects Business Intelligence suite 4.0 - SP06,

Description

Updates include:

- Oracle JDK 1.6 update 37 on Windows, Solaris and Linux

- IBM JDK 1.6 SR11 on AIX

- Oracle JRE 1.6 update 37 on Windows, Solaris, Linux and AIX

- SAP JVM build V6.1.044 on Windows, Solaris, Linux and AIX

New Behavior

Java components included with the BI platform have been updated to contain the latest security and stability fixes.

Hope this helps,

Jin-Chong

cgwaters
Participant
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Thanks! I checked the Verify Java applet (http://www.java.com/en/download/installed.jsp); it said I already had the recommended Java version installed (Version 7 Update 21). This is within Internet Explorer.

Control Panel > Java said I had Version 6 Update 24 installed. I'm unaware of the reason for the discrepancy with the version reported by the Verify Java applet.

Since I'm encountering the annoying Java security warning within IE, it seems that this issue is not resolved simply by upgrading to Java Version 7 Update 21. Any other suggestions?

UPDATE: I used the Java Uninstall Tool (http://www.java.com/en/download/uninstallapplet.jsp) to remove all older versions of Java (including Version 6 Update 24). After doing so, Control Panel > Java reports Version 7 Update 21; I guess the presence of an older version was somehow suppressing the version being reported there. Most importantly, however, my preliminary testing indicates that the issue with the Java security warning dialog box has now been resolved.

former_member188911
Active Contributor
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It is not adiseable to deactivate security check for all Java apps, too risky...

The best way to approach this is to NOT block the applet the first time the message is shown.

Otherwise it will flag it as unsafe (which is not true) and you will get those warnings.

You should wipe out all Java temp files, including the applets. To do so go to the control panel / java / General / Temporary Internet Files / Settings  / Delete files.  Mark both options (Applications and applets, trace and log files) and then OK.

Then go to the Security Tab / Certificates remove the SAP ones.

Close all browser instances and then retry, this time choose "Don't block"

Let us know if this works

Thanks


Simone

cgwaters
Participant
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>>The best way to approach this is to NOT block the applet the first time the message is shown. Otherwise it will flag it as unsafe (which is not true) and you will get those warnings.

I had been consistently selecting "Don't Block" ... yet the dialog box continued to appear during my session. Why would that be?

Since uninstalling Java Version 6 Update 24 (see above) I've not encountered the warning message -- even though I have *not* yet performed the maintenance you recommended. And I've logged out and closed all browser instances. OTOH, perhaps the warning will come back if I reboot. Should I perform the maintenance anyway...and how often?

>>Close all browser instances and then retry, this time choose "Don't block"

Are you suggesting that if I perform the maintenance you recommended and then choose "Don't Block", I will no longer ever see the warning?

former_member188911
Active Contributor
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Once you declare the applet as trusted you shouldn't receive the warning anymore.

However It looks like theree are some conflicting information in the registry, thus the JRE is somewhat confused.

If I had this problem (and time) I would get hold of a registry cleaner and then uninstall all java versions, run a registry cleanup and everything should run smoothly...

Thanks

Simone