Failed to enroll

[WilliamChi]

When I try to take the "SAP Certified - SAP S/4HANA Cloud Private Edition, Financial Accounting" test, I get the message "Failed to enroll
An error occurred while enrolling. Please try again, if the issue continues contact support."
I cannot proceed any further.
Please tell me how to resolve this error.

[WilliamChi]

Same with issue for Certification Exam for SAP Certified - Implementation Consultant - SAP S/4HANA Cloud Private Edition

[Ananta]

Same happened with me while taking Generative AI Developer exam. Please let me know if SAP answered your case if you have raised it by any chance.

[Arpan1995]

I am facing this same error for SAP Certified - Data Engineer - SAP HANA. I don't know if it's system wide since we all got the same issue. I am yet to receive a response on the case.

Update: Support team mentioned that they are going to re‑credit the exam attempt  to my account in 5 - 7 business days. But my subscription has expired now I don't know how's that going to work.

Update 2: They credited the exam attempt for me. This took like 3 business days to resolve.

[fbrolin]

I get the same issue for Certification Exam for SAP Certified - SAP S/4HANA Cloud Private Edition, Financial Accounting

[monikamarczaktorunmeritopl]

I get the same issue for Certification Exam for SAP Certified - SAP S/4HANA Cloud Private Edition, Financial Accounting

[monikamarczaktorunmeritopl]

Same here - issue for Certification Exam for SAP Certified - SAP S/4HANA Cloud Private Edition, Financial Accounting

[theus1222]

I am having the same issue with SAP Certified - SAP S/4HANA Cloud Private Edition, Sourcing and Procurement

[kshitish]

I am also facing the same error for the certification exam: C_TS452_2601 - SAP cloud private edition sourcing and procurement exam

[fernanda_moreno]

SAP S/4HANA Cloud Private Edition, Sales C_TS462_2601 I just faced the same issue during my C_TS462_2601 – SAP S/4HANA Cloud Private Edition, Sales certification exam. While still within the allowed time (countdown active), I suddenly received a message that my enrollment was removed, which immediately blocked me from continuing the exam. A SAP case has already been raised (Case Number: 5000330967). This situation is extremely concerning because the interruption was not caused by the candidate, and certification attempts are limited and costly. I strongly expect SAP to handle this case fairly and not consume the exam attempt due to a technical failure. I expect that SAP Certification Team to review this case urgently and ensure a fair resolution.

[fernanda_moreno]

I am having the same issue with SAP Certified - SAP S/4HANA Cloud Private Edition, Sales

[JuanPedro_MurilloAnguas]

same issue here while trying to attempt to get the c_ts452 mm certificate. It`s been reported though

[fernanda_moreno]

I am currently facing the same issue during my C_TS462_2601 – SAP S/4HANA Cloud Private Edition, Sales certification.

I initiate my exam at 1pm CET and was able to download the list of tasks and around 6pm CET, whiile I was still studying the list of exercises, I suddenly received a message that my enrollment was removed, which immediately blocked me from continuing the exam. The attempt is now at risk of being consumed due to what appears to be a system/platform issue. A SAP case has already been raised >> 5000330967

This situation is extremely concerning because the interruption was not caused by the candidate, and certification attempts are limited and costly. I strongly expect SAP to handle this case fairly and not consume the exam attempt due to a technical failure.

I kindly ask the SAP Certification Team to review this case urgently and ensure a fair resolution.

Certification 

[vijaya_lakshmi]

I have faced the same issue. I raised a case yesterday, and today, after completing the 24-hour waiting period from my first attempt, I tried to take the exam again. However, I am still experiencing the same problem. The 24-hour timer has started over, but there is no option to access the system, and I receive a "Failed to enroll" message. The certification exam I registered for is C_TS462_2601

[JuanPedro_MurilloAnguas]

i had the same issue...while still time remaining i was´nt able to access to the assessment, it´s been reported, but as I can see here and in another forums no response was given.

[remi-kaimal]

Must be an outage
Did you try raising a support case with SAP Certification Hub?
Make sure to include the : Exam code, screenshot of the error, timestamp and Subscription status
3 buisness days is the turn around to resolve the backend issues

[ryotoyama]

It has come to our attention that an error occurred during registration due to a technical issue.

In other words, it appears the problem was on the exam's end, not ours.

The problem was resolved after I took the exam again after some time had passed.