explain the Change request step and Workflow

[#1]

Hi,

can somebody explain in MDG where and how the workflow tasks/Bo Methods are linked to Change Request Steps.

Thanks and Regards,

Jaffer Vali Shaik

[vishalakshmi · Accepted solution]

Hello Jaffer,

In SAP Master Data Governance (MDG), workflow tasks and Business Object (BO) methods are used to automate and streamline the governance processes for master data changes. These tasks and methods are closely linked to Change Request (CR) steps within the MDG application.

• A Change Request is a formal request to modify or create master data records. It represents the change process for master data and typically goes through multiple approval stages before the changes are applied to the master data.
• A Change Request is divided into one or more steps. Each step represents a specific phase in the approval and validation process. For example, you might have an initial request step, an approval step, and a final review step in your CR.
• Workflow tasks in MDG are individual units of work that are assigned to users or roles as part of the CR process. These tasks are responsible for performing specific actions or validations related to the CR. For example, an approval task might be assigned to an approver to review and approve the changes.
• Business Object (BO) methods are predefined functions or processes that can be executed on master data records. These methods are associated with specific BOs (e.g., Customer, Vendor) and are used to perform actions like creating, updating, or deleting data records.

Now, here's how workflow tasks and BO methods are linked to CR steps in SAP MDG:

• In MDG, during the definition of the Change Request (CR) and its steps, you can specify which workflow tasks are associated with each step. For example, you can define that an "Approval" task is associated with the "Approval Step" of a CR.
• In the workflow tasks, you can configure the execution of BO methods. This means that when a specific task is executed within a CR step, it can trigger the execution of one or more BO methods. For instance, an "Approval" task may trigger a BO method that updates the master data records with the approved changes.
• You can also set up dependencies between tasks and CR steps. For example, a task might be marked as dependent on the successful execution of a previous task or step. This allows for sequential execution and ensures that tasks are completed in the correct order.
• Workflow tasks often include decision logic that determines whether a CR can proceed to the next step or if it needs to be routed for further approval or correction. This logic can be configured based on the results of BO method execution and other conditions.

In summary, workflow tasks and BO methods play a crucial role in orchestrating and automating the CR process in SAP MDG. They are linked to CR steps through configuration and enable you to define the specific actions and validations that need to be performed at each step of the master data governance process.

Thanks,

Lakshmi.