Error while starting the application BindMobileApplicationRoutesToME

[#1]

Hi All,

I have created a new MDK app in the Mobile services portal, after creating the app,

it is showing status as Inconsistent, prompting me to do restore, after restoring getting the error as below,

Failed to restore application test.demo, error: ApplicationInstanceCreateRouteTaskProvider-https://3f74ba7atrial-test-test-demo.cfapps.us10-001.hana.ondemand.com -> ClientV3Exception: CF-UnprocessableEntity(10008): Assign a droplet before starting this app.

Failed to restore application test.demo, error: ApplicationInstanceCreateRouteTaskProvider-https://3f74ba7atrial-test-test-demo.cfapps.us10-001.hana.ondemand.com -> ClientV3Exception: CF-UnprocessableEntity(10008): Assign a droplet before starting this app.

For more details, please check the event log for this application.

2025-09-26 08:25:39 (UTC+0000)

In the BTP cockpit, BindMobileApplicationRoutesToME service/application is in stopped status. While trying to start it, getting the error as Application BindMobileApplicationRoutesToME was not deployed correctly. Please delete the application and deploy it again.

I am using BTP Trial account, US region (same issue with Singapore region)

@Jitendra_Kansal 

Regards,

Srini

[Jitendra_Kansal · Accepted solution]

@Srinivasreddy_b Pls. do the following:

• Open the BTP cockpit in a private/incognito window.
• In the BTP space cockpit, delete the BindMobileApplicationRoutesToME app manually
• In mobile services admin UI, try re-storing an existing app.  or create a new app configuration.

[Srinivasreddy_b · Accepted solution]

It's working now, thank you.

[Jitendra_Kansal]

@Srinivasreddy_b 

Our engineers have looked into this and it appears to be an intermittent infrastructure issue. Could you please try again and see if app creation or app restoration works for you now?

[Srinivasreddy_b]

Hi Jitendra, still having the issue.

[Jitendra_Kansal]

@Srinivasreddy_b 

I was able to reproduce the same issue on my BTP trial (us10). I will discuss this internally and hope to have it resolved soon.

[Srinivasreddy_b]

Thank you Jitendra for the quick update.

[Ale_Ant]

Hi Jitendra, I'm facing the same issue, do you have any update please?