Error while saving reports

[Former Member]

Hi,

I'm getting the following error while saving report.

"Failed to save document"

If I open new report and try to save after making changes, I'm able to.

There are few reports that I can't save. It also does not let me "Save as" to a different location.

Please help.

[raghavendra_hullur · Accepted solution]

Hi,

There are many reasons for "Failed to Save document" error.

It might be due to (but not limited to these):

1. Network failure while we are working on a report.

2. Any database field used in a formula is not available (including those from stored proc).

3. If working on a report on a machine a remote connection and your PC goes into hibernation or temporarily lose connection, then also report fails to save.

Few Suggestions:

1. Do a verify database to make sure you have updated database info in the report.

2. If you are using Oracle database as backend and changing the database schema using set location option, then update each table from both schemas using set location option.

3. If your report is having sub reports and you are in preview mode, and trying to save report, try closing the previews for sub reports first and then try to save it again.

4. If you are on remote connection, try saving the report frequently, so that minimal changes will be lost if you lose a connection.

Hope one of these helps you to resolve or get a hint on your issue.

Thanks,

Raghavendra

[Former Member · Accepted solution]

Thanks for replying Raghavendra.

Can it be caused if folder permissions are modified while the report is open ?

Let's say the report is in a folder C:\ABC and someone changes the permissions on that folder.

[raghavendra_hullur · Accepted solution]

Hi CJ,

Yes, that could an issue. Try saving on other folder where you have permission to do so.

Thanks,

Raghavendra

[Former Member · Accepted solution]

I tried saving to an alternate location using 'Save As' but getting same error 

[raghavendra_hullur · Accepted solution]

Did you check whether you have permission to save report on that new folder?

Probably you can check with your BO/Crystal Admin with regards to that.

Thanks,

Raghavendra

[Former Member · Accepted solution]

Thanks !!

[Former Member · Accepted solution]

Also, in such situation, how can I use 'Save As' option to either save the report to a different location or save with a different file name ?