Error when trying to cut /copy

[Former Member]

Once I have Crystal Reports 10 open, while trying to do a cut copy I receive this error ; "CoInitialize has not been called". Also I can no longer open or save the report. I have to X out of Crystal and start all over. I have checked Event Viewer and there are no application errors reported. This only seems to happen in Crystal. Can anyone give me an idea of what might me causing these issues?

Tx Shirley

[Former Member]

It is not consistent, and It is not specific to this install. I have a sandbox windowsXP sp3 machine as well and today it happened on that one. I have checked my AV for blocks. I've checked Event viewer for program errors, I've run repair from disc. This happens at least once a day if not more.

Does anyone know how the error is related to not being able to Open, Save or Copy? I can Export,refresh, and select.

Also If I open a second copy of Crystal It allows me to do everything, while the other still has no response to the actions I listed above.

I'm baffled.

[former_member11696]

Very strange....

Has this always happened?

How Technical are you? If you know or use DebugDiag and/or Process Monitor they may show you what is going on.

I know what may be the cause GDIPlus.dll, It's MS Graphical Device Interface and there have been a few issues with it. Recently I heard there was a security problem detected also and MS just pushed out some updated.

Try changing your Video Resolution and DPI and if you can see if your PC's Video Card Drivers can be updated.

CR 10 was never supported on VM-ware so we can't use it as a test. After updating the above try uninstalling and reinstall VM-Ware Tools, it too has Video plug-in that may need to be refreshed/updated.

Thanks

Don

[former_member11696]

Moved to Report Design forum.

What changed? Can you undo it?

If you have the CD still try doing a Repair install from Add/Remove Programs.

Don