Error P004 while activating Cloud Integration capability in SAP Integration Suite Trial

[#1]

Hello SAP Community,

I successfully subscribed to SAP Integration Suite using the trial service plan. However, activation of the Cloud Integration capability repeatedly fails with the following message:

“Error P004: Activation of Cloud Integration capability has failed. Please try again later.”

Before this issue, the previous Integration Suite tenant entered decommissioning after the subscription was deleted. I waited until decommissioning completed and then successfully subscribed again. However, Cloud Integration capability activation is still failing.

Details:

- Service: SAP Integration Suite

- Service plan: Trial

- Capability: Cloud Integration

- Error code: P004

- Subdomain: 4daaa824trial

- Provisioning date: October 6, 2026

- Message Queues: Not selected

Troubleshooting already performed:

1. Waited several hours and retried the activation.

2. Signed out and signed in again.

3. Cleared browser cache and cookies.

4. Tried using a private/incognito browser window.

5. Verified that the Integration_Provisioner role collection is assigned.

6. Retried activation without enabling Message Queues.

The Integration Suite subscription is successful, but the Cloud Integration capability remains in “Failed” status.

Could an SAP expert please check whether Cloud Integration provisioning is stuck for this trial tenant or advise how to resolve Error P004?

I have attached a screenshot of the error:

Thank you