Error on install

[former_member661842]

I have problems installing crystal reports 2016, after the custom selection of options, the installer sends the message:

"update of the configuration of engine executables failed"And stops the install process.This is a new installation, I already have cr 8.5 on this laptop.The OS is W10 Pro.Best regards.

[vitaly_izmaylov]

Review the Guided help for CR 2016 installation:

https://gad5158842f.us2.hana.ondemand.com/dtp/viewer/#/tree/2110/actions/26979?version=current

and

https://apps.support.sap.com/sap/support/knowledge/public/en/1638102

- Installation Best Practices for Crystal Reports - Master KBA

[DellSC]

Have you tried right-clicking on setup.exe and selecting "Run as Administrator"? You would do this even if you have admin rights on your laptop.

The install will create and update a number of registry settings and Windows 10 security can prevent that from happening if the install is not running as administrator.

-Dell