Error #2032

[Former Member]

I have a dashboard on a web site in a virtual machine. There is a crossdomain file in its root directory with read permission granted to the user group.

When I load the dashboard from within the virtual world it loads the data (eg http://localhost/../dashboard.html). When I load this dashboard from the outside world I get error #2032 (eg http://demosrv/../dashboard.html).

I'm using Xcelsius 2008, Virtual server 2005, IIS

What should I look at?

[Former Member]

@TED I am also facing the #2032 Error while running the Dashboard in portal developed using SAP Netweaver BW connection.

Following Error comes for 4-5 times then #2032 error comes

Error:"Cannot Access External Data"

{ The BICS Remote web Service could not process your request.Open a CSN message on component BW-BEX-ET-XC and attach the technical details of the error from the following link:

http://sgsgsav0s2006:5000/bicsremotedebug?geterrorticket=KSF-1324043982210(this link changes each time the error pops up}

This error will popup and then the dashboard randomly displays data for some queries and for some it does not pull data.

This happens even for 4 queries.

Please reply soon,so that we can proceed.

Thanks

[ted_ueda]

Hello Simon,

I recall that HTTP Analyzer like [Charles|http://www.charlesproxy.com] or [Fiddler|http://www.fiddlertool.com/fiddler/version.asp] didn't pick up the crossdomain.xml HTTP request in a previous post. Would it be so for the external client as well? I'm assuming the external client won't have a proxy, so the HTTP Analyzer should work, to determine if there are any request or streaming issues.

Sincerely,

Ted Ueda

[Former Member]

I've put fiddler on the server in question and it is not picking access to the crossdomain file. I can see the file from the browser (http:
demosrv\crossdomain.xml).

Fiddler shows access to the html page and then the swf file but shows no more.

In fact I get an error 'Fiddler] Connection to demosrv failed.

Exception Text: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.44.202.69:80 '

[ted_ueda]

Hello Simon,

Just wanted to verify that the HTTP Analyzer/Trace tool is running on the client where you're viewing the SWF in a web browser.

Are there proxies on the external client browsers as well?

Sincerely,

Ted Ueda

[Former Member]

Ted,

What do you mean by the external client browser?

We have a server that I remote desktop on to. This server contains a virtual server that hosts the web site and data source. (The virtual server is copied on to consultants laptops which they use to demonstrate our software). From the outer server I start Fiddler and the web site but when displaying the dashboard I get the 2048 error (when the virtual server image was running on the laptop the error was 2032). If I remote desktop on to the virtual machine the dashboard displays without errors.

Are there any know issues with virtual machines?

[ted_ueda]

Hello Simon,

Mine is on a VMWare image, and from an external site, Fiddler shows the retrieval of the Xcelsius swf file then a request going out to the data web site for the crossdomain.xml.

I'm not aware of any issues with virtual machines.

Sincerely,

Ted Ueda

[Former Member]

I see from Fiddler's known issues page that 'IE7 and the .NET Framework are hardcoded not to send requests for Localhost through proxies.'

I've set the url address in the dashboard to http://localhost/. in order that I can install it on various test, build and demo servers. However, this could be why I am not seeing the access the crossdomain file with Fiddler.

[Former Member]

Ted,

The problem seems to be caused by the xml data url address I am using in the dashboard data manager.

I was using a localhost address in order that I can deploy the dashboard on a variety of servers. When I changed the host address to localhost. (with trailing dot) Fiddler showed that it made the following calls

1) http://demosrv./.../db_collection_rates.html

2) http://demosrv./.../db_collection_rates.swf

3) http://localhost./crossdomain.xml (404 Not found/ Error #2048)

This means that it was looking on the wrong machine for the crossdomain file.

To prove this if I put a crossdomain file on the client machine and it progresses one step further.

1) http://localhost./crossdomain.xml

2) http://localhost./.../db_collection_rates.aspx (404 Not found/ Error #2032)

I've changed the dashboard to use the address http://demosrv/. in the xml data url. This resulted in the data being found, no errors being displayed and no need for the crossdomain file.

I will need to deploy this dashboard on a variety of servers. Is there a way to specify the data source location without rebuilding the dashboard for each installation?