Error 1904 - Module failed to register

[Former Member]

I have been getting an error whenever I try to install Crystal Reports 2008 that says the following:

Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportConvTool.dll failed to register. HRESULT -2147024769. Contact your support personnel.

I have upgraded to the latest version of .NET 4 and turned off all antivirus software (as well as attempted other remedies suggested in other posts). However, I continue to get this error during installation regardless of if I run my installer off the CD we purchased or the latest download.

If possible, please reply with a solution or possible cause.

Thank you

[former_member11696 · Accepted solution]

Hello,

First CR 2008 does not support the 4.0 framework.

1904 typically indicates a dependency is missing though. Are you installing from the Crystal CD or full installer or trying to use the runtime deployment packages only?

What version of CR 2008 and what is your OS?

Thank you

Don

[Former Member]

Hi All,

I´m with a same problem.

I installed the CR 2008 SP1 in my notebook and when the installation begins register the module ReportConvTool.dll the intallation does not continue and not display error message.

Someone know what's going on ?

Tks.

[Former Member]

Original problem was solved - I installed a SCADA package called ClearSCADA that interferes with Crystal Reports 2008. ClearSCADA's vendor said that you could do a repair to their installation and that would solve the problem. It did not - neither did 2010 R1.1 patch. If you are using ClearSCADA, uninstall it, then install Crystal Reports, then reinstall ClearSCADA. Don't forget to back up your projects.

This is now a known issue to Control Microsystems - they will advise accordingly.