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Design Principles for RPA bots oriented towards problem-solving support

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Hello!

My name is Mikhail, I am PhD student at Masaryk University, Brno, Czech Republic.

Recently I was wondering how to extend the RPA applications to support problem-solving tasks and defined five design principles (functional requirements) intended to guide the development of bots capable of providing problem-solving support. Currently, I'm looking for experts who I can discuss my propositions with.

Please get back to me if interested:)

Best,

Mikhail

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