Delivery Order / Invoice Workflow

[#1]

Dear All,

I have requirements that sounded like these :

1) Customer data (email and mobile phone number) is maintained in customer master.

2) Upon the creation of delivery order or invoice, the delivery order or invoice is sent to customer's email and/or a sms notification is sent to the customer's mobile phone.

3) The user could choose to send email and/or sms and this choice is maintained in customer master. (Of which to my understanding, ABAP development is involved, but how could this integrate with workflow)?

I am still new to workflow, could anyone please kindly guide me on the steps necessary?

Thank you very much in all advances.

[Former Member]

Hi Yen,

This requirement needs to be done through Workflows.

You can refer to the Following Links for WF assistance:-

WORKFLOW SCENARIO (Wiki by ME)

https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/workflow%252bscenario

WORKFLOW FOR DUMMIES

/people/sapna.modi/blog/2007/02/19/workflows-for-dummies--introductionpart-i

HOW TO GET WORKITEMS @ OUTLOOK INBOX

/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox

DELEGATE BO

https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/delegationandRedefiningmethodsofbusinessobject+BUS1001

I hope these links would prove helpful to you.

Regards,

Kanika

[saumya_govil]

Hi Yen,

Please refer to the following links for assistance on workflows:

https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/workflow%252bscenario

/people/sapna.modi/blog/2007/02/19/workflows-for-dummies--introductionpart-i

http://help.sap.com/saphelp_46c/helpdata/EN/c5/e4a930453d11d189430000e829fbbd/content.htm

Hope this helps!

Regards,

Saumya

[surjith_kumar]

Hi,

You have to create a Function module to send the Email and SMS, then attach it to the Business Object. in workflow Create a Task and call the Method, when the workflow execute, the Task Execute and Send the email and SMS.

Check this below link for sending Email and SMS.

[Link1|https://wiki.sdn.sap.com/wiki/x/nYKdAw ]

[Link2|http://help.sap.com/saphelp_nw04/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm]

[Link3|https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/7976] [original link is broken] [original link is broken] [original link is broken];

Regards,

Surjith

[Former Member]

Thank you Surjith, I will check out the links.

[Former Member]

Hello,

Workflow makes use of ABAP, so you can access the user's preference when deciding whether to send an email or sms.

regards

Rick Bakker

Hanabi Technology

[Former Member]

Thank you Rick, sounds like a lot of ABAP customization works to do.