Default workflow type for data update from data provider integration

[isabelle1993]

Dear Community,

Do you have experience with MDG integration from data providers (e.g. Dun & Bradstreet)? Does SAP have a standard workflow type (MDG-C and MDG-S) for changes triggered from monitoring data providers to update master data? If there is a standard, does it also exist for contact persons (UBO/ Beneficial Owner)?

Kind regards

Isabelle

[RiccardoBrogi · Accepted solution]

Hi isabelle1993,

Every Change Request Type can be "enhanced" to retrieve info from external data providers.

However, I'd recommend to use a custom defined CR type. In this way, you will safeguard the related configuration for future upgrade.

BR,

R.

[olafkexel]

Hi Isabelle,

this is a very common request: Whenever a new BP (Customer or Supplier) is created, one would like to get most of the relevant master data from external data provider: This reduces work and makes sure the master data is of good quality!

In addition (as you've mentioned) there is the need to regularly update the master data triggered by changes happening in the data provider side.

Good answer: Our Partner CDQ (cdq.com) provides a very rich and complete interface to various data providers (>70) and is able to integrate their API directly into SAP MDG. Instead of building and integration one interface for each data provider, there is only one and CDQ is orchestrating the rest.

The business partner data they provide also contain contact person information.

This solution is avaiable on the SAP Store as Endorsed App:

https://store.sap.com/dcp/en/product/display-0000031305_live_v1/cdq-first-time-right

[isabelle1993]

Hi Olaf,

Thank you for the answer.

We currently use one change request type for new customer creation, one for suppliers. We have the same for changes. When working with a data provider, the question is whether the standard can be reused or something completely new is needed. The best way for us would be to reuse the same change request types.

Kind regards

Isabelle