Deadline (Reminders) set up

[Former Member]

Hi all,

I am working on a workflow where I am trying to set up the reminder mails every 2 days to the approvers. This reminder mails would eventually reach their outlook inbox. (For that we are using program RSWUWFML2 to send all the new work items from SAP inbox to Outlook inbox).

I guess I have to use the following.

'Latest Start' tab and 'Work Item Creation' and the time (2 days). Is there anything else should i do to get the reminders to the same approvers to whom the mails have been sent.

Any hint is welcome.

thanks,

ashok

[Former Member]

check this:

http://www.saptechnical.com/Tutorials/Workflow/RecursiveMails/Scenario.htm

[KjetilKilhavn]

If you are using a recent release you should look at the new solution for notifications, but RSWUWFML2 also (since some service pack) has a parameter labelled "New work items only". You can use this parameter (de-select it) to send new notifications messages for work items for which a notification has already been sent.

So, by scheduling a job to run every second day you should be able to send reminder mails every 2 days - although the first reminder could come before 2 days have passed since the first message.

<i>Message was edited by Kjetil Kilhavn:</i>

By choosing this solution you avoid creating additional work items - which is a Good Thing(tm).

[Former Member]

You can use a modelled deadline. In that you mention the outcome and another branch with the name of outcome will be created. In the outcome you create a send mail task that will send a mail to the approver.

No need to use RSWUWFML2

<b>Reward points if useful</b>

[Former Member]

Hi,

Schedule the background job for deadline monitoring.

You can use tcode SWWB to do it.

And in the 'latest Start tab' specify the 'Receipient of missed deadline'.

-Karuna