Also for the Crystal issue, IIRC, there was an early version of CR 2016 that had this issue. Installing either a service pack or patch fixed it. You can find the SPs and patches for Crystal here: https://origin.softwaredownloads.sap.com/public/site/index.html.
For your Crystal Server/BOBJ issue, you can download the Administrator Guide from here: https://help.sap.com/bobip. You'll need to know which SP of the software you're running. If you can remote in to the server, you can find that under "Programs and Features" in the Control Panel. It will be the latest version/patch that you see there. You'll need to change the version in the drop-down next to the application name at the top.
If you're running Crystal Server (assuming CRS 2016 version), it's the same platform as 4.2, minus the Webi and other non-Crystal stuff, so the help link above will work to get the information you need.
The Administrator Guide will give you information about how to add servers to your system. However, the first thing I would try would be to go to "Servers" in the CMC and stop the Job Server then start it again to see whether that will clear the issue. Also, to find out more about the issue, you can again remote in to the server where CRS/BOBJ is running. Go to the "logging" folder where the software is installed, and look at any Job Server or Job Server Child logs for error messages that will give you more information.
Finally, running Crystal reports is very disk I/O intensive. Frequently, when reports fail, Crystal doesn't clean up it's temp files, so it's possible that you're running out of disk space on the server. Search any temp folders for ~*.rpt and ~*.tmp and delete any files you find that are older than the current day. This is something that should be done at least monthly as part of regular system maintenance tasks.
-Dell
Bluesky
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