CITRIX and Analysis for Excel - Error

[TammyPowlas]

Hello,

I have on the Citrix the Analysis for Excel Plugin installed. I can open it and logon to it:

I can select a Report in the folder structure:

Because there is no SSO on the Citrix, I have to logon again:

After to try the second logon, I get this Error:

Without Citrix it work correct.

The landscape xml are correct.

I have no idea where the problem can be. Do you have any idea how I can solve that?

Thanks in Advance!

SAP BO 7.4
Analysis AddIn: Version 2.4.2.67902

[TammyPowlas]

Hello Jochen - in 2.5 there is a troubleshooting ribbon, and that should help better debug the problem. Would you please turn it on and check the logs? See below (source: SAP)

[Former Member]

Hello Tammy,

in our current version 2.4.2.67902 there is not the Troubleshoot ribbon.

Regards Jochen