BO 3.1 Report Conversion Tool - Folder Issue

[#1]

Hi,

I'm in the process of upgrading our BO system from 3.1 > 4.2 and am currently looking into deski to webi report conversion.

I'm logging into the 3.1 Report Conversion Tool as Administrator, but it's not displaying all of the folders which are available in launchpad and I know for a fact that there's deski reports within these folders which I now can't select for conversion.

My guess is that it's security related but I'd assume the Administrator user wouldn't have this problem - is anyone able to tell me why this is happening and whether RCT requires certain permissions on folders in order for them to be viewable?

Thanks in advance

[Joe_Peters1]

If you're logging in as Administrator, and not merely a regular user who is the "administrators" group, then it is unlikely to be a security issue, as Administrator has permissions to see everything.

Are you seeing some folders but not all? You should see all folders, whether or not there's DeskI reports in them. My first thought is that you have "Categories" selected, so what you're seeing is categories, not folders.

Incidentally, BI4.2 is now out of mainstream support -- I'd suggest going to BI4.3 instead.

[former_member838741]

Hi Joe,

Yes correct, I'm logged in as the 'Administrator' itself and am able to see some folders but not all i.e. my "Public Folders" in RCT shows say 30 folders, where launchpad shows 60

I'm definitely viewing folders rather than categories - I've toggled various buttons/options hoping a refresh would do the trick but to no avail.

I believe 4.2 is our only option in terms of direct upgrade as I'm told 4.3 is a version to far - just what I'm told though

[Joe_Peters1]

I have a vague memory of an issue several years ago in which a folder list was truncated because there was a large number of subfolders. I can't be sure if it was RCT that I saw that behavior in, but it does sound like your scenario. In that case -- what's you're seeing is the result of a bug. Only solution I can think of is to temporarily move all of the DeskI reports into one of the folders you can see.

There's two strategies for doing DeskI conversion, either do the conversion in XI3 and migrate the WebI reports to BI4, or migrate the DeskI reports to BI4 and then do the conversion. You might want to try the second approach. There were some enhancements made to RCT in BI4.1 that you won't be able to take advantage of if if you're using the RCT from XI3.

[former_member838741]

Hi Joe,

Incidentally I tried moving all the known reports to one of the viewable folders whilst waiting for your reply, and the reports aren't visible inside the folder.. typical! How can ~400 reports just not exist?!

I'll have to try the second approach as I think it's now our only option.. for whatever reason the 3.1 RCT doesn't seem to be playing ball

Appreciate your help - thanks again

[Joe_Peters1]

It's been a long time since I've done anything with RCT, but I do remember it being very unstable. Though it did improve through subsequent versions. You might have better luck with the BI2 version.