Hello Experts,
To give an insight we are in the process of developing an approval workflow with multi-level approval based on defined threshold values. We have two level and if threshold value is above then only it should go to 2nd level of approval.
We have identified two additional business requirements that need to be incorporated:
Backup Approver for Out-of-Office Situations: If any approver is out of the office, the backup approver should receive the approval email. Is there a way to directly integrate this functionality into the workflow?
Escalation After No Response to Reminders: If there is no response after two reminders, the workflow should escalate to the second level of approval. How can we implement this escalation mechanism within the current workflow structure?
Thanks
Bluesky
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