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Automatic error message when logging in SAP Analytics Cloud

01-28-2026 9:00 PM
Gonzalo_C Explorer
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SAP Managed Tags
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"Question" "GenAI Assisted Content" "Shelf Life" "SLED" "User Exit" "BAdI"error messageJoule demoJustAskSales_SampleModel.package
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Users with Admin roles are getting the same message when they are logging in SAC. The message basically says "Upload Sales_SampleModel.package fails. Package version is greater than your SAP Analytics Cloud version."

CleanShot 2026-01-27 at 16.35.37@2x.png

I think it is an automatic upload package, because I have been checking several customers tenants and everyone gets it. I figured out what it is and is is the modelo who is indexed to JustAsk.

If I check "Menu -> Transport -> Monitor", I can see the log with a job for each Admin user who sign in:

CleanShot 2026-01-28 at 16.53.15@2x.png

Is everyone getting this error message? What must we do to stop it?

P.S.: I got a success message on our Demo Tenant for Partners. It is on 2026.2.2 version, while customers tenant are on 2025.21.13 version

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