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Advantage Devzone down

former_member951033
Discoverer
3,234

Hello,


Since a few days, I can't access the advantage devzone reference.

I've tried :

https://devzone.advantagedatabase.com

http://devzone.advantagedatabase.com/dz/content.aspx?Key=1

I'm looking specifically for the online help files https://devzone.advantagedatabase.com/dz/webhelp/Advantage11.1/index.html

--> it pushes back to the SAP community hub.

(Found a copy here in the meantime:

http://web.archive.org/web/20210508044345/https://devzone.advantagedatabase.com/dz/webhelp/Advantage...

Can you check if it's me or everyone ?

Accepted Solutions (0)

Answers (7)

Answers (7)

jamesfrancis
Newcomer

Same for us, it just redirects to community.sap.com.

Are there any intentions to bring the devzone back? We still use it for referencing the help files and forum history to diagnose issues.

michael_loop
Contributor

A compiled HTML (.chm) version of the documentation is installed in the Help folder parallel to the Server software. For example, by default, the version 12 documentation can be accessed from "C:\Program Files\Advantage 12.0\Help\advantage.chm".

SAP Advantage Database Server 12.0 reached end of mainstream maintenance on December 31, 2022 (refer to SAP Note 3132015 or SAP Product Availability Matrix). As part of this process, the SAP Advantage Devzone was decommissioned. However, the product remains available for OEM partners of SAP (including its former Sybase entities) with a valid and active partner agreement for ADS. These OEM partners have access to the latest ADS downloads through the SAP Support Portal (Software Downloads). In addition, if you require additional license keys for SAP Advantage Database Server, please contact our SAP OEM Partner Support team at [email protected] and they will help you with your request (as it is not currently possible to self-generate license keys).

tcutlip
Explorer

I believe your companies will need to work with OEM Partnership to establish a new contract with SAP. We are working on due diligence now. I am hopeful we will gain access to support resources, licenses, etc... once that has been completed.

[email protected] <[email protected]>

Same problem here! We need both the documentation as well as the licensing submission portal.

former_member951033
Discoverer
0 Likes

tcutlip :

I've annoyingly proceeded as instructed - I don't understand how references and documentation that was published and is now considered to be public now requires a new contract.

Best regards,

0 Likes

sperreault Thanks for this update. It is so frustrating. Please share an update here in case you hear back. I'll do the same. Thanks!

sperreault1
Explorer
0 Likes

Same problem here !

We tried to contact SAP by Chat and an employee said :

"I would recommend reaching out to our OEM Partner team for further guidance at [email protected] to be provided with any new portal or links for your OEM partnership and its associated solutions.

I apologize for the inconvenience."

I have sent an email January 17th and there is no answer yet....