on 2021 Nov 15 4:03 PM
We are starting to get more reports than when a customer replaces and old PC with a new PC they get a lot slower performance. Our system are all using a UNC have an ADS.INI to specify the IP of the server and the Port of the Advantage. Other PC on the same network are a lot faster but a new PC is noticably slower on the same network.
This is the details of 1 of the PC with the problem.
Network Card
Name [00000000] Microsoft Kernel Debug Network Adapter
Adapter Type Not Available
Product Type Microsoft Kernel Debug Network Adapter
Installed Yes
PNP Device ID ROOT\KDNIC\0000
Last Reset 08/11/2021 07:56
Index 0
Service Name kdnic
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver C:\WINDOWS\SYSTEM32\DRIVERS\KDNIC.SYS (6.1.0.0, 32.52 KB (33,296 bytes), 07/12/2019 09:07)
Name [00000001] WAN Miniport (SSTP)
Adapter Type Not Available
Product Type WAN Miniport (SSTP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_SSTPMINIPORT
Last Reset 08/11/2021 07:56
Index 1
Service Name RasSstp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver C:\WINDOWS\SYSTEM32\DRIVERS\RASSSTP.SYS (10.0.19041.488, 84.00 KB (86,016 bytes), 28/07/2021 16:35)
Name [00000002] Realtek PCIe GbE Family Controller
Adapter Type Ethernet 802.3
Product Type Realtek PCIe GbE Family Controller
Installed Yes
PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_8768103C&REV_15\01000000684CE00000
Last Reset 08/11/2021 07:56
Index 2
Service Name rt640x64
IP Address 192.168.1.12
IP Subnet 255.255.255.0
Default IP Gateway 192.168.1.254
DHCP Enabled Yes
DHCP Server 192.168.1.202
DHCP Lease Expires 17/11/2021 13:02
DHCP Lease Obtained 09/11/2021 13:02
MAC Address 6C:02:E0:65:63:81
I/O Port 0x00003000-0x000030FF
Memory Address 0xB1004000-0xB1004FFF
Memory Address 0xB1000000-0xB1003FFF
IRQ Channel IRQ 4294967278
Driver C:\WINDOWS\SYSTEM32\DRIVERS\RT640X64.SYS (10.46.1231.2020, 1.09 MB (1,147,384 bytes), 23/01/2021 15:02)
Name [00000003] WAN Miniport (IKEv2)
Adapter Type Not Available
Product Type WAN Miniport (IKEv2)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_AGILEVPNMINIPORT
Last Reset 08/11/2021 07:56
Index 3
Service Name RasAgileVpn
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver C:\WINDOWS\SYSTEM32\DRIVERS\AGILEVPN.SYS (10.0.19041.1320, 116.00 KB (118,784 bytes), 28/10/2021 10:44)
Name [00000004] WAN Miniport (L2TP)
Adapter Type Not Available
Product Type WAN Miniport (L2TP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_L2TPMINIPORT
Last Reset 08/11/2021 07:56
Index 4
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver C:\WINDOWS\SYSTEM32\DRIVERS\RASL2TP.SYS (10.0.19041.488, 107.50 KB (110,080 bytes), 28/07/2021 16:35)
Name [00000005] WAN Miniport (PPTP)
Adapter Type Not Available
Product Type WAN Miniport (PPTP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_PPTPMINIPORT
Last Reset 08/11/2021 07:56
Index 5
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver C:\WINDOWS\SYSTEM32\DRIVERS\RASPPTP.SYS (10.0.19041.488, 99.50 KB (101,888 bytes), 28/07/2021 16:35)
Name [00000006] WAN Miniport (PPPOE)
Adapter Type Not Available
Product Type WAN Miniport (PPPOE)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_PPPOEMINIPORT
Last Reset 08/11/2021 07:56
Index 6
Service Name RasPppoe
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver C:\WINDOWS\SYSTEM32\DRIVERS\RASPPPOE.SYS (10.0.19041.1, 85.50 KB (87,552 bytes), 07/12/2019 09:09)
Name [00000007] WAN Miniport (IP)
Adapter Type Ethernet 802.3
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_NDISWANIP
Last Reset 08/11/2021 07:56
Index 7
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address AA:CE:20:52:41:53
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NDISWAN.SYS (10.0.19041.1320, 208.00 KB (212,992 bytes), 28/10/2021 10:44)
Name [00000008] WAN Miniport (IPv6)
Adapter Type Ethernet 802.3
Product Type WAN Miniport (IPv6)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_NDISWANIPV6
Last Reset 08/11/2021 07:56
Index 8
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address AA:CE:20:52:41:53
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NDISWAN.SYS (10.0.19041.1320, 208.00 KB (212,992 bytes), 28/10/2021 10:44)
Name [00000009] WAN Miniport (Network Monitor)
Adapter Type Ethernet 802.3
Product Type WAN Miniport (Network Monitor)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_NDISWANBH
Last Reset 08/11/2021 07:56
Index 9
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address AC:33:20:52:41:53
Driver C:\WINDOWS\SYSTEM32\DRIVERS\NDISWAN.SYS (10.0.19041.1320, 208.00 KB (212,992 bytes), 28/10/2021 10:44)
***************************************************************************************
Any one got any ideas why?
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